Smoobu + Valiris

Sell more extras and answer every guest,
on top of Smoobu.

Valiris is AI guest messaging and extras software that connects to Smoobu. Val, the Valiris extras AI, offers late check-out, early check-in and more at the right moment, with a Stripe payment link. Iris, the Valiris guest messaging AI, answers your guests in their language, inside your Airbnb and Booking.com threads. Smoobu stays exactly as it is.

Setup

Connected in a few minutes

No migration. Smoobu keeps running your calendars and channels.

1

Pick Smoobu in onboarding

Sign up to Valiris and choose Smoobu on the first onboarding step. No Smoobu account yet? It is one of the three PMSs we recommend, and the same step links to it.

2

Paste your API key and secret

Create an API key in your Smoobu settings and paste the key and its secret into Valiris. Smoobu shows the secret only once, so copy it straight away. Your properties and bookings sync straight away.

3

Add your details and go live

Add your house rules, check-in guide and local tips, plus each property's photos, description and check-in and check-out times. Switch the AI on and Valiris starts answering.

What syncs

Properties, bookings and messages, in sync

Valiris reads what it needs from Smoobu and replies through it.

Properties

Your Smoobu properties appear in Valiris when you connect, ready for their own knowledge, codes and extras.

Reservations

Bookings sync from Smoobu, so Valiris knows who is arriving, when, and for how long.

Guest messages

Messages guests send once they have booked reach the Valiris inbox, from Airbnb, Booking.com and your other channels.

Replies

Iris replies inside the guest's Airbnb or Booking.com thread through Smoobu, and by email for other channels.

What Valiris adds to Smoobu

Smoobu runs your rentals. Valiris sells your extras and answers your guests.

Two tools, two jobs. Valiris focuses on revenue from extras and on the AI that answers guests.

Extras sold at the right moment

Val offers paid extras like late check-out, early check-in or a travel cot when the moment fits, sends a Stripe payment link and confirms once it is paid. Guests can also buy from their own guest portal.

Every guest answered, in any language

Iris answers from your Knowledge Base, in the language the guest writes in, day and night. Across our clients, 90% of guest messages are handled by the AI.

Codes at the right time

Door and Wi-Fi codes go out only when each property's code window opens, 24 hours before check-in by default.

Approval when you want it

Let replies go out automatically, our recommended setting, or review sensitive ones, or every one, before they are sent.

Escalations to your team

When a message needs a person, Valiris flags it to your team instead of guessing. Add the answer to the Knowledge Base and the AI handles it next time.

Scheduled messages and deposit reminders

Extras, scheduled messages and deposit reminders work with Smoobu the same way they do with any other PMS.

Good to know

Two things to know about Smoobu

Smoobu does not pass on enquiries sent before a booking exists. With Smoobu, the AI starts talking to guests once they have booked.

Smoobu does not share photos, a description or check-in and check-out times over its API. Add them once per property in Valiris after connecting, and the AI and the guest portal use them from then on.

Everything else stays in Smoobu: your calendars, rates and channel connections. You keep Smoobu. You add Valiris.

FAQ

Smoobu + Valiris: questions we get asked a lot

With an API key and secret that you create in your Smoobu settings. Choose Smoobu on the first onboarding step in Valiris, paste the key and the secret, and your properties and bookings sync straight away. Smoobu shows the secret only once, so copy it as soon as you create it.

No. Smoobu stays your property management system and keeps your calendars, rates and channel connections. Valiris sits on top: it answers your guests and sells your extras.

Valiris answers guests inside their Airbnb and Booking.com message threads through Smoobu, and by email for other channels.

Not with Smoobu. Smoobu does not pass on enquiries sent before a booking exists, so the AI starts talking to guests once they have booked.

Smoobu is one of the three PMSs we recommend, with Guesty and Node. Through our Smoobu link you get 10% off Smoobu for your first 12 months, and the first onboarding step in Valiris links to it too.

Add Valiris to your Smoobu account.

14-day Pro trial. No credit card. Smoobu stays as it is.