Valiris answers your Vrbo guest messages automatically, inside the Vrbo thread, in whatever language the guest writes in. Guests get a real reply in seconds. You stop answering the same questions every single week.
Integrates with Lodgify, Guesty, SuperHote, Smoobu and Node. More PMS integrations coming.
Valiris works through your PMS's API connection to Vrbo. Guests message you normally. Replies appear in the same thread. Nothing changes on their end.
The guest messages through Vrbo. Check-in question, access code request, something about the property. Their experience is unchanged.
Your PMS receives the message through the Vrbo API and forwards it to Valiris. The AI reads it, checks the booking and your knowledge base, and generates a response.
The reply goes back through your PMS to Vrbo. The guest sees it in their existing conversation. You never opened your phone.
Directions, parking, self check-in steps: sent from your property's check-in guide, automatically, at the right time.
Door codes, key safe combinations, WiFi passwords. Shared automatically shortly before check-in (24 hours by default, set per property). Never earlier, for security.
Pet policy, noise rules, pool hours, extra beds: answers pulled from your property documents every time.
Restaurants, activities, transport: the AI draws from your recommendations to give useful, property-specific answers.
Offered as a paid extra, confirmed by the AI, payment link sent. Revenue without lifting a finger.
Automatic is our recommended setting. Prefer to check first? Review sensitive replies, or every reply, before they go out.
Valiris connects to Vrbo through your PMS's API. Your Vrbo properties need to be managed in one of the supported PMSs for it to work. Once connected, messages come in, Valiris handles them, and replies go back through the same Vrbo thread.
No. Guests use Vrbo as normal. They send a message in the Vrbo platform and receive a reply in the same conversation thread. Valiris works behind the scenes. There is nothing for guests to install.
Yes. You can disable the AI for any individual conversation and reply manually from the Valiris inbox. There is also an emergency kill switch that stops all AI activity across all properties instantly.
Valiris integrates with Lodgify, Guesty, SuperHote, Smoobu and Node. More PMS integrations are in development. If you use a different PMS, get in touch and we will let you know when it is supported.