AI Messaging

AI Messaging:
Valiris answers for your property managers, day and night.

Valiris reads every guest message and responds in natural language, not templates. It picks up context, asks a follow-up question when something's unclear, and adopts the personality and tone you give it. In any language, around the clock.

What it handles

Every message, without the copy-paste

Check-in questions, WiFi codes, local tips, and anything else a guest sends.

Any question, any time

Check-in questions, WiFi codes, local tips, and anything else guests send, answered in natural language, not a script.

Any language, automatically

Valiris detects the language a guest writes in and replies in kind. No setup, no translation step, no configuration.

Your own AI persona

Give the AI a name (like "Viktor") and a personality. Replies read as coming from your team, in your voice.

Discreet or Transparent mode

Discreet mode replies as your team, no mention of automation. Transparent mode has the AI identify itself. You choose, per property.

Step in whenever you want

Manual override on every conversation. Take over for one guest without switching the AI off for everyone else.

Every platform, one inbox

Airbnb, Booking.com, and more, via your PMS connection. One conversation view, whatever platform the guest messaged from.

Full control

Automatic when you trust it. Reviewed when you don't.

Turn on Review All and every AI reply waits for your sign-off before it sends. Switch to Review Sensitive once you trust the routine ones, and only complex replies get flagged. Go fully Automatic when you're ready to let it run.

Most operators start reviewing everything for a couple of weeks, then relax the setting as confidence builds. Nothing forces your hand. You set the pace.

90%+
of messages handled automatically, on average
~10%
flagged to you when a human is genuinely needed
FAQ

AI messaging: questions we get asked a lot

No. Valiris responds in natural language, not pre-written templates. It picks up context from the conversation and the booking, asks a follow-up question when something's unclear, and can be given a custom persona name and personality so replies sound like you.

That's your choice. Discreet mode replies as your team, with no mention of automation. Transparent mode has the AI identify itself as an assistant. Both are available per property.

Any language the guest writes in. Valiris detects it automatically and replies in kind, with no setup or configuration needed on your end.

Yes, at any point. Every conversation has a manual override, so you can step in and reply yourself whenever you want, without disabling the AI for other conversations.

Airbnb, Booking.com, and other platforms, through your PMS connection. Valiris currently integrates with Lodgify and Guesty, with more PMS integrations in development.

Upsells & Extras A 40+ extras catalog, built-in Stripe payment, and approval whenever you want it.

Stop replying to messages. Focus on what matters.

14-day free trial. No credit card required. All PMS supported.